How to pick a Commercial Cleaning Service
One would think choosing a commercial cleaning service to keep their facility will be a not too difficult task. Most maintenance managers of facilities, in charge of overseeing the cleanliness and health of these building, know this is not as simple as it sounds. The type of facility and its own needs dictate the services required. The appearance of the facility plays a big role in the success of the business enterprise, whether it's a supermarket, shop or even a hospital. A dirty appearance makes a bad impression! With cleaning being an $80 billion dollar industry, there is an extensive list of commercial cleaning services, some of which have decided to franchise. They range between small, mid-size and large, and all have their very own menu of services to provide. So, what are some things to search for when making a choice?
Let's focus on the facility and size. According to the sort of business and size of your facility helps narrow down the list of commercial cleaning services to analyze. Do you have multiple locations requiring service? Next, choose the services you need; the kind of surface(s) that require to be cleaned, and what type of frequency are you searching for? Lastly, decide on your budget. Once this list is set up it is time to start the interview process. Write down all your questions.
For a mid-size to large facility there are most likely multiple area or kind of areas to be cleaned. Whether it's a supermarket, retail space, school, hospital or perhaps a warehouse, everywhere has floors to be cleaned and maintained. But what kind of surface is it? Could it be ceramic, vinyl, concrete, carpet? Don't forget the windows. If it's a supermarket you might require department cleaning, such as for example meat rooms, bakery, deli & hot foods, etc... Could it be a hospital? moss removal Kelowna and schools have their own level of "clean" to maintain, with strict rules, regulations and procedures to be followed. Selecting a larger commercial cleaning service who supplies a diverse menu of services will probably be your best choice. Make sure to add to your list commercial cleaning service franchises, because they tend to always offer the services you will probably require and can provide them to multiple locations in the event you need this.
Here are a few important questions to assist you make your choice on the selecting the best cleaning service:
1. What services do they specialize in?
2. Are they a franchise company? Can they service multiple locations if necessary?
3. Do they have the man-power to accomplish the services you require?
4. What is their experience?
5. What types of cleaning products do they use? and why?
6. What forms of clients do they currently provide services for? Do they will have experience with other businesses like yours?
7. Do they have references? A commercial cleaning company who will give you at least 3 references of current clients also is a strong indication this company is confident of these abilities to supply the services you will need and in the way you deserve to have your facility look.
You want to search for a well rounded commercial cleaning service which has a proven history of retaining its clients. In the end you don't want to help keep repeating the hiring processing. Review the answers to these questions carefully to help narrow your set of possible cleaning services to select from. Before making your final selection there are several additional items just as important in the decision making process.
Insurance:
Does the business have liability insurance and is it adequate enough to protect you against a potential liability claim due to the cleaning? Do they maintain worker's compensation insurance for their workers? Most states require this sort of insurance. Don't simply take the cleaning company's word stating they have insurance. Many companies usually do not carry insurance, or only carry a minor amount. Get yourself a copy of these insurance certificate. If you hire them insist on being added as a certificate holder and extra insured, so you are updated with a new certificate when it expires or if the policy is cancelled.
Every reputable commercial cleaning service will undoubtedly be happy to provide proof insurance. Select a commercial cleaning service that has insurance to safeguard you as well as your commercial facility in case of damage to your premises and problems for the cleaners while they're on your property.
Cleaning Products & Equipment:
FOR THE Protection before you hire the commercial cleaning service feel the facility to discover what they plan to use on the many surfaces. Many inexperienced commercial cleaners use the wrong products or utilize the right products improperly. Some in-experienced cleaners even use the wrong equipment. This can cause permanent damage or stains to your premises. A reputable and experienced company will gladly take the time to tour your facility, see the work which has to be done and even help you in developing a schedule to help keep the facility clean and shiny.
Cleaning Checklist:
Ask the commercial cleaning service for a cleaning checklist which will list all the services performed for each cleaning. This check list or "work order" ought to be signed by management in order for the commercial cleaning contractor to submit billing. This insures you'll only pay for services which were provided to your satisfaction.
Pricing Structure:
Ask the commercial cleaning service for their pricing structure not only for the services you will require regularly but also for any incidental services which may arise during your contract with them. So they are cleaning your floors three times a week? But, imagine if something occurs to need a strip and wax of the floor area? How much will that cost? An established commercial cleaning service understands budgets and will understand your need to have an idea, if not a solid dollar amount for the forms of services necessary or which might become necessary.
Lastly, policies. Ask to see the companies policies on types of payment they accept, their cancellation policy and if they offer a guarantee.
Choosing a commercial cleaning service doesn't have to become a frustrating task if you are using the information out of this article as a tool to assist you in making a selection. A commercial cleaning service that takes enough time to answer all of your questions, who takes the time to survey the facility and has a thorough knowledge of the services to be performed is more likely to meet & most likely will exceed your expectations!